Privacy Policy

BillEasy Inc. (“BillEasy,” “we,” “us,” or “our”) provides software that enables businesses to create estimates and invoices, manage customers, and accept payments (the “Service”). BillEasy owns and operates its websites, mobile applications, and any related services that link to this Privacy Policy (collectively, the “Platforms”).

BillEasy is committed to protecting the personal information we collect, use, and disclose in the course of providing the Service. This Privacy Policy describes how we collect, store, use, and disclose information about identifiable individuals (“Personal Information”) through the Platforms and the Service.

Third-Party Related Terms

Third-Party Login and Accounts

BillEasy may allow you to sign up for or log in to the Service using third-party services such as social networking or authentication providers (“Third-Party Accounts”). If you choose to connect a Third-Party Account, you authorize BillEasy to access certain information from that provider as permitted by your settings with that Third-Party Account.

The information we receive depends on the provider and your privacy settings with them. Your use of any Third-Party Account is governed by that provider’s own terms and privacy policy. You may disconnect a linked Third-Party Account at any time by contacting us at Support@billeasy.ca.

Third-Party Links

The Platforms may contain links to third-party websites or services that are not owned or controlled by BillEasy. We are not responsible for the privacy practices, content, or policies of third-party websites. Accessing third-party links is at your own risk, and we encourage you to review the applicable privacy policies of any third-party sites you visit.

Third-Party Integrations

BillEasy may offer optional integrations with third-party tools or services. If you enable an integration, information may be shared with the third-party provider as necessary to provide the integration. Any information shared is subject to the third party’s terms and privacy policy.

Payments and Stripe

BillEasy uses Stripe to process payments. By using BillEasy’s payment features, you agree that Stripe may collect, store, and process your payment and financial information in accordance with Stripe’s privacy policy.

BillEasy does not store full payment card details. We receive limited information from Stripe (such as payment confirmations or status) to provide the Service.

Changes to Use of Personal Information

If BillEasy intends to use Personal Information for purposes not described in this Privacy Policy, we will notify you by updating this Privacy Policy prior to such use.

Cookies & Automatic Data Collection

Location Data

If you use the BillEasy mobile application, the app may request access to your device’s location. If you grant permission, BillEasy may collect location data to support certain features of the Service, such as security, fraud prevention, or feature functionality.

You may disable location access at any time through your device settings. Disabling location access may limit certain features of the Service.

Location data, where enabled, may be accessible to the Account Owner, authorized users within the account, and BillEasy for operational and security purposes.

Security and Fraud Monitoring

BillEasy may use device, IP address, and location-related information to help detect unauthorized access, suspicious activity, or fraud. If potentially high-risk activity is identified, we may temporarily restrict account access to protect users and will provide instructions for verification where applicable.

Time Tracking and Metadata

If you use optional features such as time tracking or photo uploads, BillEasy may collect related metadata (for example, timestamps or basic technical details). This information is used to support Service functionality and may be visible to the Account Owner and authorized users.

Cookies and Similar Technologies

BillEasy uses cookies and similar technologies to:

• Operate and secure the Websites and App
• Remember preferences and sessions
• Analyze usage and performance
• Improve the Service

Cookies are small data files stored on your device. You can control or disable cookies through your browser settings. If you disable cookies, some features of the Service may not function properly.

When you visit the Websites, your browser may automatically send information such as your IP address, browser type, operating system, and usage activity, which we log for operational, analytics, and security purposes.

Analytics Services

We may use third-party analytics tools (such as Google Analytics) to understand how users interact with the Websites and Service. These tools may collect information such as pages visited, time spent, and general usage patterns.

The information we receive from analytics providers is used solely to improve BillEasy’s performance, usability, and features. Analytics data may be aggregated or anonymized.

You can learn more about Google Analytics and opt out of certain tracking by using Google’s opt-out tools or adjusting your browser settings.

Advertising and Marketing

BillEasy may work with third-party advertising and marketing partners to promote the Service. These partners may use cookies or similar technologies to measure advertising effectiveness and, where permitted by law, deliver relevant ads.

You may manage your advertising and cookie preferences through your browser settings or any cookie preference tools we provide on our website. We honor applicable opt-out requests where required by law.

Do Not Track Signals

BillEasy does not currently respond to browser “Do Not Track” signals. However, you may control cookies and marketing preferences through your browser or device settings as described above.

Sharing Personal Information with Third Parties

Service Providers (Sub-Processors)

BillEasy works with third-party service providers (“Service Providers”) to help operate the Service, including providers for cloud hosting, data storage, analytics, customer support tools, payment processing, and fraud or risk prevention.

These Service Providers may access, store, or process Personal Information on our behalf solely for the purpose of providing services to BillEasy and in accordance with our instructions. Personal Information may be processed in Canada and, where applicable, in other jurisdictions where our Service Providers operate. When information is processed outside your jurisdiction, it may be subject to the laws of that jurisdiction.

Business Transfers

If BillEasy is involved in a merger, acquisition, sale of assets, financing, reorganization, insolvency, or similar transaction, Personal Information may be transferred as part of that transaction, including during due diligence. Any Personal Information transferred will remain subject to this Privacy Policy or a substantially similar policy, as permitted by law.

Social Networks and Third-Party Accounts

If you choose to share content or interact with social networking services or other third-party accounts through the Service, information may be shared with those third parties in accordance with your settings and instructions.

Your use of any third-party platform is governed by that platform’s own terms and privacy policies. BillEasy is not responsible for the availability, content, or privacy practices of third-party platforms.

Third-Party Integrations

If you enable third-party integrations or add-ons, certain Personal Information may be shared with the applicable third-party provider as necessary to enable the integration. Use of such information is governed by the third party’s privacy policy and terms.

Payment Processing

When you pay for BillEasy subscriptions or accept payments through the Service, payment information is processed by Stripe. BillEasy does not store full payment card details and does not have access to complete payment credentials. Stripe’s handling of payment information is governed by Stripe’s own privacy policy and legal terms.

Legal Requirements and Protection

BillEasy may disclose Personal Information where we believe in good faith that disclosure is necessary to:

• Comply with applicable laws, regulations, legal processes, or lawful government requests;
• Enforce our agreements or investigate potential violations;
• Detect, prevent, or address fraud, security, or technical issues;
• Protect the rights, property, or safety of BillEasy, our users, or others.

This may include sharing information with law enforcement, regulators, courts, or other authorized parties, as required or permitted by law.

Other Rights and Responsibilities

Security and Data Governance

BillEasy uses administrative, technical, and physical safeguards designed to protect Personal Information against loss, theft, and unauthorized access, use, or disclosure. These safeguards include internal policies, access controls, and procedures governing how Personal Information is handled by our personnel.

We also maintain processes for responding to privacy-related questions, requests, and complaints. You may contact us at any time using the contact information provided below.

Data Retention

BillEasy retains Personal Information only for as long as necessary to fulfill the purposes for which it was collected, to provide the Service, or to meet legal, regulatory, or contractual obligations.

In some circumstances, information may be retained to prevent fraud or misuse, support account recovery, resolve disputes, comply with legal requirements, or for legitimate business purposes such as aggregated analytics. Any retained Personal Information remains subject to this Privacy Policy.

Exercising Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access your Personal Information
• Request correction of inaccurate or incomplete information
• Withdraw consent where applicable
• Request deletion of certain Personal Information

You may submit requests by contacting us at Support@billeasy.ca. We may request information to verify your identity before responding.

Where permitted by law, we will respond to requests within a reasonable timeframe. In limited cases, access may be restricted (for example, where information also relates to another individual). If access is denied, we will provide an explanation where required.

If we process Personal Information on behalf of an Account Owner (such as information about an Account Owner’s customers), we may direct you to the applicable Account Owner and assist them in responding where appropriate.

Changes to This Privacy Policy

BillEasy may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email. The effective date at the top of this policy reflects the most recent update.

Your continued use of the Websites, App, or Service after any update constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using the Service.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us at:

BillEasy Inc.
Email: Support@billeasy.ca